Privacy policy

This English version is provided for convenience; if it differs from the Romanian version, the Romanian version applies. Protecting your personal data is important to us. This policy explains what personal data we process when you visit the website https://padelmania.ro (the “Site”) or send us a request through the forms, by email or by phone, why we process it, how long we keep it and what rights you have.

This policy complies with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data (“GDPR”), Law no. 190/2018 on measures implementing the GDPR, and Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector.

1. Who the data controller is

The data controller is S.C. PADEL CLUB BUCURESTI S.R.L. (“PADELMANIA”, “we”):

• Registered office: București, Sectorul 1, Intrarea Cretei nr. 8-10, ap. 1
• Trade Register number: J40/8184/2006
• Unique registration code (CUI): RO18687692
• Email: office@padelmania.ro
• Phone: +40 726 179 771

We have not appointed a data protection officer (DPO). For any question about your data, you can write to us at office@padelmania.ro.

All three PADELMANIA clubs (Tunari, Herăstrău and ParkLake) are operated by S.C. PADEL CLUB BUCURESTI S.R.L.

2. When this policy applies

2.1. The policy applies to data processed through the Site and in connection with requests sent through the Site, by email or by phone.

2.2. The policy does not apply to the third-party platforms the Site links to. They process data in their own name, under their own privacy policies:

• Playtomic – court booking and payment;
• padeltour.ro, Rankedin (rankedin.com), LiveTickets (livetickets.ro) – tournament sign-ups and event tickets;
• WhatsApp, Instagram, Facebook (Meta), TikTok, Linktree – our communities and social media accounts;
• Google – Google Maps, for the maps shown on the club pages and on the contact page.

We recommend reading these platforms' policies before using them.

3. What personal data we process

3.1. Data you send us through forms

All forms contain the fields: name, email, phone (optional), message. Depending on the form, you also send us:

3.2. Data you send us by email or phone

Your name, contact details and the information you choose to share with us.

3.3. Data collected automatically

• Technical data, needed for the Site's operation and security: IP address, browser and device type, pages accessed, date and time of access. These are recorded by the Site's hosting provider.
• Cookie preferences, saved when you make a choice in the cookie banner.
• Analytics data, only if you have given your consent: pages visited, visit duration, device type, visit source, approximate location (country, city), associated with a pseudonymous identifier. Details in the Cookie policy.

3.4. Data we do not ask for

We do not ask you for sensitive data (for example health data). Please do not include it in your messages. If you send it to us anyway, we use it only to the extent strictly necessary to answer you, or we delete it.

3.5. Images from events

Photos and video recordings may be taken at PADELMANIA events and may be published on the Site and on our social media.

4. Why we process data and on what legal basis

We do not use your data for decisions based solely on automated processing, including profiling, that produce legal effects concerning you or affect you in a similar way.

5. Children's data

The Site is not intended for children under 16 to send us personal data directly. For lessons intended for children, the request is sent by the parent or legal representative, who gives us their own contact details and the child's age group. If we find out that we have received the data of a child under 16 without the parent's consent, we delete it.

6. Who we share data with

We do not sell your personal data. We share it only to the extent necessary, with:

6.1. Providers that process data on our behalf (processors)

They act only on our instructions, under contracts that comply with art. 28 of the GDPR:

• Webflow, Inc. – hosting the Site and receiving the messages sent through forms;
• GlobeHosting (globehosting.ro) – the email service provider for office@padelmania.ro;
• Brevo (Sendinblue SAS) – sending the newsletter, only if you have subscribed;
• Google Ireland Limited – Google Analytics 4 and Google Tag Manager, only with your consent;
• FA STUDIOS S.R.L. – Site maintenance.

6.2. The PADELMANIA team and collaborators

Reception routes each request to the right person (for example coaches, the events team, MANA Restaurant, the massage therapist), who receives only the data needed to answer you.

6.3. Independent controllers

The platforms listed in point 2.2 (Playtomic, padeltour.ro, Rankedin, LiveTickets, Meta, TikTok, Linktree, Google) receive data directly from you when you choose to use them, and process it under their own policies.

6.4. Other recipients

• public authorities and institutions, when the law requires us to;
• professional advisers (lawyers, accountants, auditors), who are bound by confidentiality;
• a possible successor, in the event of a reorganization or transfer of the business, with prior notice to you.

7. Transfers of data outside the European Economic Area

Some providers (Webflow, Inc. and Google) may process data in the United States or in other countries outside the European Economic Area. In these cases, we make sure the transfer is based on an adequacy decision of the European Commission (including the EU-U.S. Data Privacy Framework, for certified companies) or on standard contractual clauses approved by the European Commission (art. 46 of the GDPR), together with additional measures where necessary. On request, we provide information about the safeguards applied.

8. How long we keep data

At the end of the period, the data is deleted or anonymized.

9. How we protect data

We apply appropriate technical and organizational measures to protect data against unauthorized access, loss or alteration: an encrypted connection (HTTPS), access to data only for the people who need it, accounts protected by strong passwords and, where possible, two-step authentication, contracts with providers and confidentiality obligations for the team.

10. Your rights

Under the GDPR, you have the following rights:

• the right of access (art. 15) – to find out whether we process your data and to receive a copy of it;
• the right to rectification (art. 16) – to have inaccurate or incomplete data corrected or completed;
• the right to erasure (art. 17) – to have your data deleted, under the conditions provided by law;
• the right to restriction of processing (art. 18);
• the right to data portability (art. 20) – to receive the data you provided in a structured, commonly used format, or to have us transmit it to another controller, when the processing is based on consent or on a contract and is carried out by automated means;
• the right to object (art. 21) – to object to processing based on our legitimate interest; you can object at any time to processing for direct marketing purposes;
• the right to withdraw your consent (art. 7(3)), at any time, without affecting the lawfulness of processing carried out before withdrawal. For cookies, use the “Cookie settings” link in the page footer;
• the right not to be subject to a decision based solely on automated processing (art. 22);
• the right to lodge a complaint with the supervisory authority:

National Supervisory Authority for Personal Data Processing (ANSPDCP)

B-dul General Gheorghe Magheru nr. 28-30, Sector 1, cod poștal 010336, București

Phone: +40 318 059 212 · Email: anspdcp@dataprotection.ro · www.dataprotection.ro

11. How to exercise your rights

You can write to us at office@padelmania.ro or by post, at the registered office. To protect your data, we may ask you for additional information to confirm your identity.

We respond without undue delay and at the latest within one month of receiving the request. For complex or numerous requests, the deadline may be extended by two more months; in that case, we let you know within the first month and explain why. Exercising your rights is free of charge, except for manifestly unfounded or excessive requests.

12. Do you have to give us your data?

No. Providing data is voluntary. However, without the data marked as required in the forms (for example your name and email address), we cannot answer your request. The phone number is optional.

13. Changes to the policy

We may update this policy, for example when we add new features to the Site or change providers. The version in force is the one published on the Site, with the date of the last update shown at the top. For important changes, we inform you through a visible message on the Site.

14. Contact

For any question about your personal data:

• Email: office@padelmania.ro
• Phone: +40 726 179 771
• By post: S.C. PADEL CLUB BUCURESTI S.R.L., București, Sectorul 1, Intrarea Cretei nr. 8-10, ap. 1

See also: Terms and conditions · Cookie policy